Baltimore
Lime in Baltimore
Lime, the world’s largest provider of shared electric vehicles, deploys a fleet of e-scooters and e-bikes across Baltimore. We are proud to provide a safe, affordable, reliable means for Baltimoreans to access their City.
Rider FAQs and Safety Tips in Baltimore
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Riders can sign up by downloading the Lime app from iOS or the Android store. Once in the app, you enter your information and you will have the ability to begin riding in Baltimore (and hundreds of other locations worldwide). Remember, Lime is for riders 18 years of age and older.
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Users under 16 are required to wear helmets when riding. We encourage everyone to wear a helmet while riding a Lime vehicle.
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Riders should use bicycle infrastructure when available, and on the right side of the lane where there is no bike lane. Scooters should not be ridden on sidewalks except on streets where the speed limit is 30 mph or greater. Always ride slowly, carefully, and courteously on sidewalks.
Obey all traffic control devices, such as stop signs, lights, and lane markings.
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For those without smartphones, we have a dedicated phone number that users can text to automatically unlock vehicles, as well as find out information about their account such as their balance, safety tips, and how to reach our Customer Service department. This text-to-unlock/lock structure makes check out and return easy.
The rider simply texts "Unlock Vehicle XXXXXX" to our Text-to-Ride number, 415-463-3473, and the vehicle unlocks. The rider can also text commands such as "Help" or "Account" in order to get customer service information or find out their account balance. The first time a rider uses text-to-unlock, they are prompted to agree to our user agreement and privacy policy.
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To pay with cash, riders can go to any of PayNearMe’s more than 50 locations in Baltimore, such as in participating CVS, 7-Eleven, and ACE Cash Express stores. The rider simply goes to https://web.lime.bike/limeaccess, enters their 10-digit phone number, brings a PaySlip to a participating store, and then rides.
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Click here to find out more about the Baltimore DOT bike map.
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To find out more about the Baltimore Micromobility program, visit their website.
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Lime Access in Baltimore is available to any individual with an income level at or below 200% of the federal poverty guidelines or proof of enrollment in a public benefits program. Riders enrolled in Lime Access receive a discount on their e-scooter and e-bike rides.
To sign up, visit our Lime Access page and provide your ID and proof of enrollment in a public benefits program.
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Visit our help center.
